BloomingtonILRecruiter
the smart solution for Bloomington jobs

Infrastructure Analyst - Network Hardware Support

Company: State Farm
Location: Bloomington
Posted on: April 16, 2019

Job Description:

Duties and Responsibilities:

  • Ensures that the technical infrastructure is sufficiently robust, scalable, and efficient to deliver the integrated services underlying the physical environment that supports the processes, resources, and operators required for developing, integrating, sustaining enterprise applications and support services
  • Addresses the day-to-day management and maintenance of infrastructure services, systems, applications, and hardware usage
  • Supports architecture, preliminary design, implementation, and infrastructure operations
  • Develops infrastructure strategy and operational policies, standards, and processes tailored to agency or department missions
  • Develops asset management processes that support the provisioning, tracking, reporting, ownership, risk, controls, and financial status of IT assets
  • Enables service desk, help desk, and call center development, implementation, operations, and process improvement
  • Ensures service level management through the development of processes, people, technology, and service level and operating level agreements
  • Utilizes strong business and technical knowledge of platforms/operating systems to develop and support data, databases or products
  • May be responsible for the implementation and ongoing administration of the Big Data ecosystem
  • Understands and uses software development practices to manage configuration and automate provisioning
  • Ensures infrastructure and operations security, such as network and application firewalls, authentication, identity management, and intrusion detection and prevention
  • Based on assignment, requires competencies in data center operations, infrastructure platforms, and service delivery. Technical specialties include local- and wide-area network design, servers, storage, backup, disaster recovery, continuity of operation, performance monitoring, virtualization, cloud computing, modeling, visualization, and other emerging technologiesAdditional Details:State Farm is seeking a voice contact center infrastructure analyst to be responsible for planning, designing, testing, implementing and supporting voice contact center technologies in an enterprise scaled environment. Candidates for this position will be required to design and support robust, scalable, and highly available contact center solutions. The role requires specific expertise in the design and configuration of on-premise as well as cloud environments. This is an opportunity to modernize our environment and be an integral part of creating our next generation contact center solution.Preferred Qualifications:
    • Expert understanding of Cisco Contact Center enterprise technologies, including centralized ingress gateways, CVP, VXML, ICM and UCCE/UC integration.
    • Strong understanding of Cisco Unified Communication products like Unified Communication Manager.
    • Strong understanding of Voice Gateway configuration, transcoding, dial peer configuration, and digit manipulation.
    • Strong understanding of Microsoft Windows sever OS and VMware.
    • Strong understanding of enterprise cloud contact center solutions.
    • Familiarity with Routing and Switch / Data Networking skills, including DHCP, QoS, IP routing protocols.
    • Familiarity with Session Initiation Protocol (SIP) Trunking, including carrier-based SIP service.
    • Familiarity with enterprise size Session Border Controller (SBC) technologies.
    • Excellent presentation/verbal communication skills and the ability to train and mentor other team members.
    • Ability to work well both independently, and in a team environment.
    • Cisco Certifications preferred and cloud certifications (i. e. AWS, Microsoft) are a plus.Incumbency:This position will have an 18-month incumbency period, beginning on the effective date of the position, which must be met before the employee can post for any other lateral State Farm position. Employees may be considered for openings for Technology Engineer positions or promotional opportunities into leadership at any time, and into a promotional position within the same job structure after 6 months from the effective date of the position. In these cases, the remaining incumbency would be waived. The incumbency period does not affect the at-will relationship between State Farm and the employee and does not create an employment contract, nor contractual rights. Last Date to Apply: by 4/22/2019 by 3:00 PM
      • Job may require travel via commercial transportation and/or driving motor vehicles
      • Job may require irregular work hours and travel outside normal business hours

Keywords: State Farm, Bloomington , Infrastructure Analyst - Network Hardware Support, Professions , Bloomington, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL-A License Team Driver Truck Driver - Apply Today!
Description: With J.B. Hunt, one of America's leading trucking companies, you'll enjoy solid pay, great benefits and frequent home time. ul li Average annual earnings projected at 73,000 per
Company: JB Hunt
Location: Joliet
Posted on: 04/20/2019

Dedicated Truck Driver - Home Weekly!
Description: Dedicated Truck Driver Opportunity - Home Weekly Runs out of Joliet, IL br br Ride with U.S. Xpress today We are now hiring drivers for dedicated runs out of Joliet, IL with weekly hometime. br (more...)
Company: U.S. Xpress
Location: Joliet
Posted on: 04/20/2019

CDL A Owner Operator Flatbed Drivers
Description: 100 Owner Operator, 100 Flatbed. 80 paid to you It doesn't get much better than that. Our contractors are currently averaging approximately 5,500 - 6,500 a week in gross revenue, or 260,000 to (more...)
Company: Carrier One
Location: Joliet
Posted on: 04/20/2019


Regional Class A CDL Driver - 3K Sign On
Description: 888 905-0541 or apply online below today. OFFICIALLY THE BEST ACT Named One of the 2018 AND 2019 Best Fleet to Drive For. 4500 SIGN ON BONUS Average 63,000 Per Year The BEST is getting even better, (more...)
Company: American Central Transport
Location: Joliet
Posted on: 04/20/2019

Dedicated Owner Operator, CDL A, Drop & Hook
Description: Job Description: Division Overview: Forward Air's Dedicated Premium Truck Load Services division offers prospective Solo Owner Operators a regionalized over-the-road experience by combining significant (more...)
Company: Forward Air
Location: Joliet
Posted on: 04/20/2019

Now Hiring CDL - A OTR Drivers
Description: Call us at 915-235-0400 Focused On You. The flexibility you deserve. The support you need. Mesilla Valley is hiring experienced OTR CDL-A Drivers in your area Solo Drivers earn up to .42 CPM and Team (more...)
Company: Mesilla Valley Transportation
Location: Joliet
Posted on: 04/20/2019

Work from Home Benefit Consultants (FT/PT)
Description: Solid 25 year old health benefits discount company is looking for people with a desire to help
Company: JMS Benefits
Location: Joliet
Posted on: 04/20/2019

Delivery Driver with DoorDash (part/full-time)
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Deliver food and other items from local merchants
Company: Doordash
Location: Joliet
Posted on: 04/20/2019

Class A Owner Operators and Fleet Owners: Sign-On Bonus
Description: CLICK THE APPLY BUTTON BELOW OR CALL 844 897-2115 TODAY Travel throughout the United States and Canada. Higher revenue on lower miles. Welcome to Panther. Panther Premium Logistics is seeking experienced (more...)
Company: Panther Premium Logistics
Location: Joliet
Posted on: 04/20/2019

Class A CDL - Experienced Dedicated Truck Drivers - Great Pay and Benefits! (Joliet,IL)
Description: Pay 1,200/Week Guaranteed: for 5 days work 240 per Day: for 6th and 7th day worked Additional Bonus Opportunities: MPG and safety bonuses Orientation:
Company: JBS Carriers
Location: Joliet
Posted on: 04/20/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Bloomington RSS job feeds