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Plant Quality Manager

Company: O-I
Location: Streator
Posted on: August 7, 2022

Job Description:

Job DescriptionCompany Description

Remember the last time you opened a bottle of champagne, a cold beer after a hard day's work or a bottle of sparkling mineral water to quench the thirst, well it was probably made by us, we are O-I and we love that we make more glass containers than anyone in the world.O-I has more than a century of experience crafting pure, sustainable, brand-building glass packaging for many of the world's best-known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non-alcoholic beverages, cosmetics and pharmaceuticals.Job Description

  • Assist plant management in setting and maintaining quality objectives and assures plant quality objectives are being met. Identify appropriate tasks and schedules required to accomplish goals and continuous improvement in the process.
  • Perform advanced quality system responsibilities in accordance with product control manual.
  • Assist in organizing and understanding customer satisfaction based upon product and service performance.
  • Effectively communicate customer's issues and perspectives to all plant personnel, including floor level, on a routine and timely basis. Works directly with all departments in quality issues and in preventative and corrective actions.
  • Facilitate problem solving activity through TQM, team building and quality systems tools and methods. Works with the line and process supervisors in identifying negative quality trends and repetitive defects. Assist in the problem solving process.
  • Establish customer relationships by ensuring consistency of 5 UPS, making customer visits as appropriate and assisting in implementing customer quality management systems.
  • Investigate customer complaints and work with appropriate management to resolve issues. Assist process managers in preparing customer complaint responses and maintain data base on all customer complaints.
  • Apply technical expertise in problem identification in the following areas: Glass properties/bottles design/attributes Line/handling requirements Carton specifications/makeup/requirements Customer processing Fracture analysis
    • Administration of in-plant and outside warehouse GMP programs and may direct outside warehouse reselect activity.
    • Responsible for coordinating plant activities to execute sampling requests.
    • Ensure plant quality system incorporates all facets of regional and global quality systems to include standard operating procedures. Grade 9By Exception only & must be approved by Area Director, Regional HR, & VP Ops (utilize Grade Progression Justification form)
      • 11+ years of quality experience
      • Meeting/Exceeding expectations in current role.
      • Assume ownership of the finished products (post selecting) operations in the plant, including load building center, reselect operations, finished goods auditing, and held ware.
      • Work with team to develop procedure to ensure that all packages are built to customer specification and finished goods meet all quality standards prior to shipment. Includes managing the positive release for the factory.
      • Utilize direct report to standardize and audit critical operational control points and ensure compliance.
      • Ensure finished product auditing is completed in a timely manner and determine disposition of product.
      • Oversee the resort functions in the facility. Ensure rework is satisfactorily completed to ensure compliance to customer specifications.
      • Responsible for the Safety, Quality and Production aspects of the plant Load building and Reselect areas.
      • Team is responsible for customer and company audit facilitation.SCOPE AND IMPACTWork directly with all departments in quality issues and in preventative and corrective actions. Serve as plant leader and primary participant in all supplier certification programs. Qualifications

        EDUCATION AND EXPERIENCE
        • Bachelor's degree or equivalent required.
        • Experience in a supervisory role as well as 2-4 years relevant experience with specialized or technical knowledge in Total Quality
        • Management, problem solving, and customer interaction.REPORTING RELATIONSHIPS (Include a current organization chart; include both old & new org charts for Department re-organizations)This position reports to the Plant Manager.Grade 7-8: Direct reports to this position include: Assistant Quality ManagersGrade 9: Direct report to this position include: Assistant Quality Manager, Loadbuilding/Resort Line Leaders TRAVEL REQUIREMENTSThere may be some travel associated with this position for training and/or project work.Must be able to perform the essential functions of the job with or without reasonable accommodations.

          Additional Information

          All your information will be kept confidential according to EEO guidelines.O-I is an Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact O-I at hr.recruiters@o-i.com and let us know the nature of your request and your contact information.

Keywords: O-I, Bloomington , Plant Quality Manager, Professions , Streator, Illinois

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