Software Developer Claims Site Reliability Engineering

Company: State Farm
Location: Bloomington
Posted on: May 5, 2021

Job Description:

Overview:We are not just offering a job but a meaningful career! Come join our passionate team!As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!Visit our Careers page for more information on our benefits, locations and the process of joining the State Farm team!Location (Bloomington, IL) where we work hard AND play hard! Responsibilities:The Claims Site Reliability Engineering (SRE) team, located in Bloomington, Illinois, drives initiatives across the Claims Tower and partners with the Enterprise to ensure the Claim Handlers end user experience is exceptional. Tens of thousands of concurrent users using State Farm on premises and Salesforce hosted software products are counting on us nearly 24/7 to provide the technical solutions that are snappy and error free while our business partners help our customers recover from the unexpected.The SRE Team develops solutions helping product teams to:Provide application health insight for their products to ensure the products are meeting key service level indicators (availability, performance, apdex, error rate, etc)Develop solutions that will recognize impacts and provide self-healing capabilities to recover prior to users being impacted. Develop solutions and/or integrate with vendors to more quickly inform support teams of impacts rather than relying on slower and less effective communication methodsResearching, piloting and conducting POCs on vendor products that will help provide Customer insight, Tracing Capabilities across various platformsConsulting with development projectsParticipating in blameless post mortemsIdentifying opportunities for improvementBuilding recommendations that help support superior eventing, monitoring and self-healing solutionsShaping the development culture to have an SRE first mindset. Identify opportunities which are labor intensive, expensive to execute, or repetitive in nature to reduce cost and redundancy, and drive the automation processes to completion.Provide recommendations to leadership team(s), covering relative costs of activities, opportunities for automation, and benefits of automation.Work with SalesForce solutions from a developer perspective to understand how availability, monitoring, and eventing will evolve and mature over time.An ideal candidate will have a proven track record of delivering high quality software. This candidate will be a highly motivated developer with strong development and automation acumen focusing on developing and implementing technical solutions to improve not only the availability and stability of our applications, but also the overall efficiency of IT. The analyst should possess strong analytical, problem-solving, cross-platform skills, and desire to provide automated solutions as well as provide technical support to help troubleshoot day to day application production issues. Having past Enterprise Claims software experience would be helpful, but not required.Qualifications:5 years professional software development experienceHands on experience in DevOps including CI/CD pipelines using GIT/Jenkins. Hands on development experience in one or more of the following languages:JavaPythonor similar with willingness to learnAPI developmentSalesforce platform experience and cloud native toolsFamiliarity with SRE principles. Proven track record of deploying reliable solutionsExperienced Developer (Java, Groovy) Scripting languages (Python/ Perl /Shell) Lightweight web development (HTML/CSS/JavaScript/jQuery/PERL CGI).Web frameworks (Node.js/Ember/Angular/Knockout.js/Bootstrap).Web services (SOAP/REST) & data formats (XML/JSON).Source Code Repository & Integration Solutions (Git/Puppet/Jenkins).Linux (RHEL7)/Apache/Tomcat & other open source technologies. Knowledge of SQL/database query languages.Experience integrating 3rd party software & enterprise automation solutions.Splunk Power User - Splunk dashboards, reports, and development.Software Architecture experience or knowledge.Willingness & ability to learn new technologies Strong technical problem solving skills & ability to apply critical thinking when making decisionsUnderstanding of agile & willingness to adhere to best practices Understanding of coding standards & best practices Understanding of DevOps, Continuous Integration/Continuous Delivery and importance of automationWell versed in ITIL concepts and toolingSFARMLI-AA4

Keywords: State Farm, Bloomington , Software Developer Claims Site Reliability Engineering, Professions , Bloomington, Illinois