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Business System Analyst

Company: Modis
Location: Bloomington
Posted on: February 24, 2021

Job Description:

Our client is seeking a Business Systems Analyst for a long term contract.(No C2C)
This individual would review, analyze, and evaluate business systems and user needs. They would formulate systems to parallel overall business strategies. This candidate would write detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.Requires a bachelor's degree in area of specialty and 10+ years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
PRIMARY DUTIES AND ACCOUNTABILITIES

  • Develop and conduct short-term and long-range business planning. Conduct complex modeling, forecasting, trending, variance analysis, business case development, and other operational analysis (e.g., operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc.).
  • Monitor and coordinate activities to manage operational performance (e.g., safety, reliability, service level, productivity, etc.) and make recommendations for improvement.
  • Identify, qualify, develop, and process reserve fiber contracts with new or existing customers within the service territory leveraging existing or planned fiber network builds
  • Successfully conduct customer fiber and data infrastructure needs assessments; identify suitable solutions based on those needs; develop, present and follow up on written proposals
  • Timely and accurate reporting of reserved fiber leasing activity and opportunities
  • Act as a liaison between the customer, internal personnel and contractors during the design, construction, installation, and service activation process.
  • Track, maintain, analyze and provide current information on the operation's business scorecard or key performance indicators (KPIs).
  • Prepare and analyze comprehensive and detailed reports.
  • Develop, organize and present detailed performance reports for both internal and external use.
  • May develop, implement, evaluate or lead projects or initiatives (e.g., business plan or process improvement initiatives).
  • Provide broad analytical and operational support to the business unit.
    PERFERRED QUALIFICATIONS
    • Bachelor's degree in Business, Engineering, or functional equivalent with 8 + years related business experience
    • Experience in business development in a utility, telecom, data communications, or ISP environments
    • Working knowledge of data and telecommunication industry and terminology
    • Experienced in creating and presenting written proposals to decision makers
    • Good problem-solving skills, positive and results oriented attitude
    • Familiarity with new and emerging telecommunications technology, including but not limited to fiber optics, new fiber builds requiring laterals into buildings, FTTX, 5G, PLTE, Broadband services with a willingness to learn new skills and technologies quickly
    • Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., fiber operations, asset management, electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs, transmission operations and planning).
    • Advanced proficiency in standard software applications (e.g., Microsoft Word, Excel, Access, PowerPoint, Project), specialized business technologies and applications (e.g., Salesforce or other CRM communication platforms)
    • Customer driven with good oral and written communications skills and strong analytical, problem solving and project management skills.
    • Comprehensive knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis) benchmarking and audit compliance. Ability to analyze organizational data and complex problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.

Keywords: Modis, Bloomington , Business System Analyst, Professions , Bloomington, Illinois

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