BloomingtonILRecruiter
the smart solution for Bloomington jobs

Claim Specialist-Property

Company: State Farm Mutual Automobile Insurance Company
Location: Bloomington
Posted on: October 8, 2018

Job Description:



Responsibilities:Duties and Responsibilities:

  • Consistently deliver a remarkable customer experience through handling property claims
  • Investigates, evaluates, negotiates, and settles auto claims in an assigned area to include verification of coverage, legal liability and extent of damage to persons and property, which may require contact by telephone, email, correspondence. in-person or other electronic media
  • Applies knowledge of policies, procedures, laws, statutes and insurance regulations when determining coverage, liability, and property damage
  • Determines whether additional or specialized investigation is necessary for claim resolution
  • Uses various electronic resources for claim handling
  • Works in partnership with and provides instruction to claim associates
  • Works with minimal supervision to recognize, investigate and resolve complex coverage, liability and damage issues
  • Handles claims involving litigation, which may include complex/non-routine lawsuits, alternative dispute resolution, and extra-contractual damage
  • Works with attorneys in the defense of lawsuits with management oversight
  • Assist in training and/or mentoring less experienced team members
  • Collaborate with internal partners and interface with external vendors
  • Attends trials, mediations, depositions, if court ordered
  • Reporting to P&C claims
  • Serve as a resource to the team by assisting lower band claim representatives with moderate complexity claims, as needed
  • Explaining/handling less complex PIP/AB/MPC handling when appropriate
  • Prepares and/or reviews written or computerized estimates in loss settlements
  • Arrangement of rental car, providing towing service (when required), SIU (recognize potential fraud indicators) and Subrogation (recognize sub and salvage)
  • Leverage the appropriate job aids, expertise, and tools to accurately and consistently process more complex property claims
  • Secures releases from appropriate parties
  • Inform agents as needed during claims process
  • Leverage the appropriate job aids, expertise, and tools to accurately and consistently handle property claims
  • Recognizes and explains terms of policy as appropriate
  • Recognizes and resolves potential NICB indicators
  • Conduct investigations, evaluations and negotiated settlements on meritorious claims
  • Explaining/handling less complex PIP/AB/MPC handling when appropriate
  • Prepares and/or reviews written or computerized estimates in loss settlements
  • Recognizes and properly handles subrogation and salvage issues
  • Secures releases from appropriate parties
  • Inform agents as needed during claims process
  • Assist in training and/or mentoring less experienced associates and specialistsJob Duties and Responsibilities During Training Period
  • Learns to interpret and apply insurance contract provisions
  • Develops and applies basic knowledge of property related issues to handle claims with quality within authority
  • Resolves claims of disputed liability with appropriate oversight and guidance
  • Learns and adheres to standard claim processes
  • Explains Auto Damage Service Program (ADSP)
  • Utilizes Select Service locator and sends Select Service assignments, schedules staff assignments (non-Select Service), and schedules drive-in appointments
  • Arrangement of rental car and providing towing service (when appropriate)
  • Learns to create and send applicable letters
  • Consults with claims management on coverage issues to determine appropriate course of action
  • Learns to recognize and properly handle subrogation and salvage issues
  • Confers with management regarding the retention of outside investigative agencies and external vendors
  • Communicates with witnesses, agents, other insurance companies, repair shops, contractors, attorneys, and others in the course of conducting investigationsAdditional Details:
  • Complete all applicable training
  • Fulfill state licensing and continuing education requirements as applicable
  • Position may require walking, climbing, bending, reaching kneeling, squatting, stooping, crawling, and/or lifting objects
  • Job may require travel overnight via commercial transportation or driving motor vehicles to any office locations where the Company does business, or other locations to conduct/attend training, conferences, meetings, and/or seminars
  • May be required to work additional hours, overtime hours, or non-standard hours, including varying work shifts, nights, weekends and holidays, based on workload and as the operation dictatesMON18#LI-LF1PM18 3

    Keywords: State Farm Mutual Automobile Insurance Company, Bloomington , Claim Specialist-Property, Other , Bloomington, Illinois

    Click here to apply!

    Didn't find what you're looking for? Search again!

    I'm looking for
    in category
    within


  • Other Other Jobs


    Current College Students - Join the Waitlist for Business-Related Nasdaq Internships
    Description: Nasdaq has received a record-breaking number of applications, and to ensure that we can review
    Company: NASDAQ
    Location: Peoria
    Posted on: 10/20/2018

    Work From Home - PT/FT Positions Available
    Description: Are you looking for a career change Are you looking just to supplement your income The nations premier provider of health care access in the US is looking for motivated self-starters to enjoy a career (more...)
    Company: Professional Home Career Advantage
    Location: Springfield
    Posted on: 10/20/2018

    74D Chemical Operations Specialist
    Description:
    Company: Army National Guard
    Location: Decatur
    Posted on: 10/20/2018


    Current College Students - Join the Waitlist for Business-Related Nasdaq Internships
    Description: Nasdaq has received a record-breaking number of applications, and to ensure that we can review
    Company: NASDAQ
    Location: Springfield
    Posted on: 10/20/2018

    Bilingual Customer Care - Hurricane Relief
    Description: We have immediate openings for bilingual Customer Service Representatives to assist the thousands of Americans affected by the devastation of recent hurricanes and in need of emergency assistance, housing (more...)
    Company: Mommy Jobs Online
    Location: Peoria
    Posted on: 10/20/2018

    Call Center In Texas Is Hiring
    Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
    Company: TeleReach Corporate
    Location: Champaign
    Posted on: 10/20/2018

    (CDL-A Required) OTR Truck Driver - Make $55k - $60k+ !
    Description: About J.B. HuntJ.B. Hunt Transport, Inc. is a Fortune 500 company that specializes in freight shipping for large and small businesses. A top-ranked third party logistics 3PL provider and one of the (more...)
    Company: JB Hunt
    Location: Springfield
    Posted on: 10/20/2018

    Cutter Meat Apprentice Part-time, 0116, Bloomington (Oakland & Veteran Pkwy)
    Description: As a Meat Cutter, some of your job duties will include cutting, trimming, chopping and grinding meat and seafood products following best in class procedures. You
    Company: Safeway
    Location: Bloomington
    Posted on: 10/20/2018

    CRS Part time and Full Time?...GET PAID WORKING FROM HOME!
    Description: We are currently Hiring customer services and benefits reps who can work part-time
    Company: SEO for Local Businesses
    Location: Joliet
    Posted on: 10/20/2018

    Private Investigator
    Description: Responsibilities: -Conducting field investigations and covert surveillance with an emphasis
    Company: Meridian Investigative Group, Inc.
    Location: Springfield
    Posted on: 10/20/2018

    Log In or Create An Account

    Get the latest Illinois jobs by following @recnetIL on Twitter!

    Bloomington RSS job feeds