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Manager Business Operations

Company: IQVIA Holdings Inc
Location: Bloomington
Posted on: June 8, 2021

Job Description:

Job description

  • Job Description Summary

The Business Operations Mgr will plan, manage and monitor projects from initiation through the delivery with in the clinical trial payments organization. The Mgr will manage the delivery of strategic solutions by liaising with the clinical trial payments organization leaders and management. The Mgr will ensure that the clinical trial payments solutions are delivered in a consistent and standardized way and in accordance with the Clinical Trial Payments SOPs and processes.

Partner with business stakeholders on initiatives that support the alignment between project based solutions and business strategy

Work Closely with internal cross functional teams to ensure successful and timely program implementation

Collaborate and communicate with internal teams to plan projects and provide management with performance and project process metrics

Manage staff, including but not limited to interviewing and job selection, professional development, coaching and mentoring, employee counseling and separation

Works with clinical trial payment management and project leads to ensure that projects are properly resourced

Ensure the strategic alignment to planned outcomes are process while supporting project delivery

Other duties as assigned

Must be able to collaborate with other departments and have excellent written and oral communication skills

High energy, self-starter with the ability to work in a team environment as well as independently

Able to think independently, and to analyze and solve problems creatively

Strong time management and planning skills

Detail oriented, analytical and the ability to meet competing aggressive deadlines

Comfortable working in a global company environment

Strong PC skills

  • Justification

Financial life cycle holds process improvement sessions on regular basis. Any processes, systems which can be improved has been implemented. We are in constant dialogue within the department ( including IPAs from Q legacy team) to review and implement any quick wins or process changes. As of today, despite system enhancements and process improvements, CTP RoW is still in need of additional headcount to support payments for increasing number of sites coming through DD as well as through IQVIA and global projects dedicated to transition of protocols from legacy systems. Currently there is a high amount of sites to be serviced as already won awards for very high profile customers. If there is no replacement, team is not able to support increased number of FSP and CROPT studies. This can result in several millions of lost revenue. Currently we have several FSP customers that are planning transitions to our services as well as CROPT portfolio transition being accelerated.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA's Talent Acquisition team at to arrange for such an accommodation.

Keywords: IQVIA Holdings Inc, Bloomington , Manager Business Operations, Other , Bloomington, Illinois

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