As an **Account Coordinator** , you play a critical role in
executing business for our customers. You'll build relationships
with customers and partner with Account Managers and Capacity teams
to ensure customers' needs are met. You will leverage our proven
processes and innovative technology platform to manage shipments
and solve challenging problems for our customers. This role
provides an excellent opportunity to start your career at C.H.
Robinson, with opportunities to grow in Operations, Sales, and
Our commitment to you begins on day one with our dynamic and
comprehensive onboarding program. This interactive training will
jumpstart your knowledge of our company and industry, help you
excel here and ensure your proficiency in our systems and
processes. The training will be a mix of activities, self-guided
learning, as well as in-office coaching and mentoring. You will
come out of this experience ready to be a part of our success and a
high performing member of our team.
+ Respond to customers with a sense of urgency to provide an
excellent customer experience.
+ Proactively identify opportunities to improve operational
+ Build and develop relationships with customers to ensure
+ Communicate shipment updates proactively and accurately
ensuring a customer centric approach.
+ Analyze customer inquiries and provide quality and timely
insights and updates to your customers.
+ Leverage C.H. Robinson's global technology platform,
Navisphere, to generate reports, analyze load data and exceed
+ Network internally with Account Management and Capacity
+ High School degree or GED equivalent
+ Values a diverse and inclusive work environment
+ Proficient in Microsoft Office (Word, Excel and Outlook) and
strong internet skills
+ Ability to persuade, motivate, influence and negotiate with
+ Ability to work in a team environment, while also delivering
+ Excellent verbal and written communication skills
+ Commitment to executional excellence and outstanding customer
+ Strong prioritization and multi-tasking skills
+ Bachelor's degree or continued education
**Equal Opportunity and Affirmative Action Employer**
C.H. Robinson is proud to be an Equal Opportunity and
Affirmative Action employer. We believe in equality for all and
celebrate the diversity of our employees, customers and
communities. We believe this increases creativity and innovation,
drives business growth and enables engaged and thriving teams.
We're committed to providing an inclusive environment, free from
harassment and discrimination, where all employees feel welcomed,
valued and respected.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
We are proud to offer a top-tier benefits package, including
medical, dental, vision, life and disability insurance,
prescription drug coverage, paid parental leave, paid holidays and
paid time off (PTO), 401K, employee stock purchase plan, as well as
a broad range of career development opportunities.
**About C.H. Robinson**
From the produce you buy, to the water you drink, C.H. Robinson
delivers products to people all around the globe. We are one of the
world's largest 3rd party logistic providers. Join our diverse team
to innovate, solve problems, have fun and thrive.