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Servicenow Solutions Architect

Company: V-Soft Consulting Group, Inc
Location: Atlanta
Posted on: February 24, 2021

Job Description:

Servicenow Solutions ArchitectPrimary Location: Atlanta, Illinois V-Soft Consulting is currently seeking Servicenow Solutions Architect client in Atlanta, Illinois. This is a contract position in information technology & services industry. WHAT YOU'LL NEED:Education and Experience --

  • Degree or equivalent, preferably in Computer Science or Information Technology
  • 5+ years working on the ServiceNow platform or 10+ years of Industry experience
  • ServiceNow Certified Application Developer (CAD)
  • ITIL Foundations Certification
  • 1.5+ years working on the ServiceNow platform
  • ServiceNow Certified System Administrator (CSA) - current or within 6 months of hire
  • ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM) - current or within 6 months of hire
  • Experience implementing systems using the Agile/Scrum methodology Knowledge, Skills and Abilities --
    • Proven consulting experience as a key technical resource leading the development and delivery of ITSM solutions in client environments
    • ServiceNow Pre-Sales Accreditations in all product lines
    • ServiceNow Certified System Administrator (CSA) - current or within 6 months of hire
    • ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM) - current or within 6 months of hire
    • Knowledge of ITIL, minimum Foundation level, ideally higher.
    • Additional experience in one of the following product lines: CSM, HR, ITBM, ITOM, Performance Analytics, SecOps, or Software Asset Mgmt.
    • Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
    • Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
    • Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)
    • Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing assistance in solving business processes and/or technical problems and relay that in English and not just IT jargon
    • Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity
    • Proven team player and team builder
    • Ownership, accountability, and attention to detail in all work efforts
    • Maturity, professionalism, and judgment; ability to excel with minimum supervision
    • Commitment to customer satisfaction and supports our brand promise and guarantee to always "make it right"
    • Ability to travel 25% of the time
    • Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles WHAT YOU'LL DO:Job Responsibilities:
      • Assist the Pre-Sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems
      • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer
      • Define, at an architectural and design level of detail, technical solutions aligned with our client's business problems and ServiceNow Implementation Best Practices
      • Understand customer requirements, translate to solutions, and communicate to clients
      • Write/estimate Stories, monitor Developer's work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated
      • Responsible for Sprint demos and delivery of additional development artifacts, documentation, and knowledge transfer activities if purchased by the client
      • Work collaboratively with Engagement Manager to monitor for scope creep and resolve critical path technical issues and challenges
      • Help mentor Developers and Technical Consultants in relation to technical design standards and implementation of best practices
      • Maintain proficient knowledge of the ServiceNow platform and products via webinars, case study, training, and all other resources available
      • Perform research into technology partner or other vendor solutions in context of client requirements for integration
      • Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements
      • Provide mentorship and guidance to other members of the team
      • Ensure all time is recorded accurately and keep calendar up-to-date with scheduled activities - provided by Dice

Keywords: V-Soft Consulting Group, Inc, Bloomington , Servicenow Solutions Architect, Other , Atlanta, Illinois

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