Enterprise Account Executive II
Company: Frontier Communications Corporation
Location: Bloomington
Posted on: January 12, 2021
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Job Description:
DescriptionOverviewThe Enterprise Account Executive II is the
catalyst behind Frontier Communications--- success as an
organization. As an experienced, consultative sales professional,
the Enterprise Account Executive II is responsible for protecting
and growing revenue performance within our current Medium to Large
Enterprise segment. This is achieved by managing an assigned base
of existing customers as well as selectively acquiring new
customers.The Enterprise Account Executive II is expected to
develop credibility in understanding customers and prospects
requirements through a deep understanding of their business
drivers, objectives and challenges, and to propose solutions to
those requirements comprised of Frontier---s comprehensive
portfolio of information and communications technology
solutions.For existing assigned customers, the Enterprise Account
Executive II is charged with developing strategies and tactics to
increase customer retention, improve customer satisfaction, and
grow revenue.Role Your role as an Enterprise Account Executive II
includes:Retain and grow our current customer baseSelectively
acquire new customersManage and optimize current revenue of
existing customer base through retention activities, new product
sales, and strategic technology migrationAccountable for
incremental growth in assigned module(s) consisting of customers in
single or multiple vertical industriesManage both pre- and
post-sales support resources throughout the sales cycle to retain
and leverage customer relationships, provide business solutions,
and expand existing revenue basePre-Sales: Solutions Sales
Specialists and Sales EngineersPost-Sales: Project Managers,
Engineers, and Customer Service AdvisorWhat makes a good Enterprise
Account Executive II?Retain and grow customer base through building
strategic partnerships and approaching opportunities through the
customer lensInfluencing others to act by gaining commitment and
agreement on add-on sales solutionsAbility to articulate client
strategies, using industry knowledge to expand business
opportunitiesResourceful and able to overcome obstacles and
barriers to find appropriate sales solutionsPartners with internal
teams to ensure operational efficiencies and serviceCore
ResponsibilitiesFoster extensive relationships with existing and
new customers within assigned customer module including C-Level
Executives, decision makers, influencers and key usersRetain
current customer base and expand revenue through cross/up-sell
opportunitiesDevelop new revenue opportunities by prospecting
potential customersDevelop and implement comprehensive Account
Plans for each assigned customer working with cross-functional
partners across Frontier to deliver resultsImprove and maintain
current customer satisfaction results (NPS) through engagement and
responsiveness to regular surveys and feedbackPartner
collaboratively with paired Customer Service Associate to ensure
outstanding customer service and responsivenessEstablish self as a
trusted advisor, providing guidance on strategic initiatives in the
position to instinctively know how to provide relevant
insightsConnect client---s business objectives with Frontier
Business solutions and effectively understand and respond to
customer objectionsPartner with pre-sales engagement members to
align goals and ensure ongoing refinementRequirementsMinimum of 5-9
years of business-to-business experience in Medium to Large sized
companies with a proven, documented track record of success
in:Complex and Consultative Sales EnvironmentSelling individual
products and integrated complex communication solutions throughout
an organizationTelecommunications industry experience(s) a
plusMinimum of an Associates Degree, Bachelor---s Degree preferred;
or equivalent relevant experienceDeep understanding of the network
attributes, complex communication products, and solutions sought by
medium enterprise level companiesDisplays ability to create new
demand by proactively bringing new points of view to target
accountsCan identify and articulate customer value proposition and
links solutions to the customer strategyConsistently demonstrate
the ability to convert qualified leads into sales
opportunitiesStrong presentation skillsSales cycle management
experience, including Salesforce proficiencyCandidate must possess
a valid state driver's license and have a clean driving
recordFrontier Communications is an Affirmative Action and Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, or protected veteran status and will not be discriminated
against on the basis of disability.
Keywords: Frontier Communications Corporation, Bloomington , Enterprise Account Executive II, Other , Bloomington, Illinois
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