Customer Service Specialist - Spanish Bilingual

Company: Afni
Location: Bloomington
Posted on: January 11, 2021

Job Description:

$11.50 per hour + $1 per hour differential for Spanish Bilingual.We're hiring Entry-level Customer Service Representatives (CSRs) for our call center operations in Bloomington, IL. Afni is a contact center company and our call center agents are the backbone of our business. When we call customers, our CSRs make connections, answer questions, solve problems, and get people happily on their way.Are you ready to be successful, advance your career, make friends, and do meaningful work that makes a difference to people? Join our global team and fuel your passion for work and life.As a Call Center Customer Service Representative, you'll:Work in our call center, wear a headset, and talk to customers who call you over the phone.Help customers with their accounts. This is a customer service role making outbound calls to customers we are trying to migrate their service to updated technology.Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.Stick to your schedule, show up for work on time, and get engaged with our company's culture and activities. The more you invest in your career, the more it gives back to you.When you join Afni, we will:Instantly make you part of our global family of diverse people focused on making really good customer experiences happen.Start you off with an hourly pay, above the minimum wage.Give you ways to earn more every single month through bonus and incentives.Show you a clear path and provide the tools you need to earn more responsibilities and promotions.Offer you the benefits you'd expect, plus some surprise perks you'll love.Bring it. You're qualified if you:Are at least 18 years old.Have a high school diploma or GED.Are legally eligible to work in the United States.Fluent in English and SpanishCan use a computer and navigate the web.Have a naturally positive attitude.Love to help people.Are ready to be part of a team and contribute to Afni's success.Can pass a criminal background check.At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Keywords: Afni, Bloomington , Customer Service Specialist - Spanish Bilingual, Other , Bloomington, Illinois