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Central Access Specialist; Full-Time; Mon - Thurs 10a - 9p

Company: Chestnut Health Systems
Location: Bloomington
Posted on: March 24, 2020

Job Description:

OverviewChestnut Health Systems is a leading provider of behavioral and primary health care services. Over four decades, Chestnut has grown to over 700 committed, compassionate employees providing substance use, mental health and primary care treatment to patients in Central and Southern Illinois. We provide fully integrated care for all of our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. Chestnut Health Systems is seeking a full-time Central Access Specialist to work Monday through Thursday from 10:00 a.m. to 9:00 p.m. for our Bloomington, IL facility. **Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities Answer incoming calls promptly, professionally and in a recovery oriented manner, using trauma informed care principles to make the person feel at ease and supported. Screen consumers or potential consumers in person and by telephone to obtain demographic information. Complete a clinical screening to generate billable services when appropriate. Complete appropriate scheduling, linkages and referrals based on the initial screening.Qualifications Must have a minimum of a high school diploma with five (5) years' experience working in the area of admissions, scheduling or screening potential intakes for services. Or a bachelor's degree in a helping profession or related administrative area. Excellent telephone skills required with the ability to handle a high volume of calls. Position requires the ability to communicate effectively with employees, consumers and potential consumers, support systems, and other community contacts. Must demonstrate effective problem solving skills with the ability to use sound judgment. Must demonstrate the ability to respond and communicate effectively and calmly with conflict-related or emotional situations. Good keyboarding skills required including preferred data entry experience into a variety of databases including an electronic health record (EHR) or electronic billing system. General knowledge of standard office procedures and use of office equipment (i.e., filing, including electronic, basic word processing, and the ability to operate copier, fax, and scanning equipment) required. Satisfactory completion of Chestnut's background checking process.This full-time position includes an excellent compensation and benefits package including health, dental, life, and disability insurance, a retirement savings plan with company match, generous paid time off benefits, and more. ***For additional information and inquiries text "Chestnut" to 97211 Chestnut welcomes applications from qualified individuals with recovery experience. EOE - Minorities/Females/Vets/Disabled

Keywords: Chestnut Health Systems, Bloomington , Central Access Specialist; Full-Time; Mon - Thurs 10a - 9p, Other , Bloomington, Illinois

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