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CRM Solutions Architect

Company: COUNTRY Financial
Location: Bloomington
Posted on: March 19, 2020

Job Description:

This position will be assigned to work out of our Southern Office in the Atlanta, GA area (Alpharetta), our home office in Bloomington, IL, or our Central Office in Minneapolis, MN.

COUNTRY

Financial is actively seeking for an experienced and dynamic applications

architecture leader to join the Sales & Marketing technology team as

a Solution Architect. In this role, you will provide

technical oversight for system designs and implementations, mentor and coach

all levels of developers in best practices, collaborate with a team of

architects to determine and develop frameworks and designs that are needed

across multiple projects within the portfolio. You will be a change agent

constantly looking at opportunities for improvement and will be responsible for

modernizing our applications landscape and eliminating technical debt. You will

also provide direction, make high level design choices, and dictate standards

including software, tools, and platforms. In addition, you will collaborate

with solutions architects, business and IT owners to ensure that the solutions

are adhering to the enterprise technology standards and best practices.

The

individual in this role designs, develops, documents, tests, implements, and

debugs new and existing software solutions for enterprise customer relationship

management systems. Serves as technical expert on development projects.

Participates in full development life cycle including requirements analysis and

design. Writes technical specifications based on conceptual design and stated

business requirements. Supports, maintains, and documents software

functionality. Identifies and evaluates new technologies for implementation.

Analyzes components to find causes of errors and revise programs as needed.

Analyzes user needs, system requirements and business processes to determine

technical requirements. Consults with end user to prototype, refine, test, and

debug components to meet needs.

The CRM Solution

Architect will participate in the selection and implementation of an enterprise

CRM solution. The position will lead a team responsible for the design and

implementation of a Customer Relationship Management (CRM) platform that

supports all lines of business. The ideal candidate will have a deep knowledge of CRM

administration (accounts, contacts, leads, opportunities, reporting, etc.) and

a passion for using digital tools to optimize the customer experience and drive

business results. The CRM Solution

Architect will provide strategic guidance and direction to ensure business

needs are met and our systems, processes and people will enable the go-to-market

strategy of each line of business.

Responsibilities

--

Designs solutions after gathering business and

technical requirements.

--

Develops software solutions that are high

performing and meet technical standards.

--

Supports testing and problem solving/debugging

of solutions.

--

Implements software solutions following best

practices.

Preferred

Qualifications

--

10 years of leadership experience in large

scale technology architecture definition, and integration of new technologies

and solutions.

--

5 years of experience in developing

application architecture road maps, reference architectures, and evangelizing

adoption of architecture principles in the design and delivery of technology

solutions.

--

Experience defining and maintaining a technology

roadmap for CRM applications; assess

emerging technologies and trends to ensure the needs of the business is met

--

Minimum of 4 years of experience implementing

CRM solutions from start to

--

CRM administration experience strongly

preferred

--

Experience with cloud native architectures,

micro services, enterprise integration platforms, messaging infrastructures,

and event driven architectures.

--

Experience with custom application development

and COTS software, and database technologies.

--

Experience in large scale design of complex

systems and distributed architectures, in providing architecture technology

oversight, and leading a team of senior application developers through large

scale initiatives.

--

Understanding of DevOps practices and tools,

hands on experience in implementing and using CI/CD framework for application

development.

--

Must have strong problem solving ability,

creative/innovative thinking, and organizational skills.

--

Strong leadership skills; coaching and

mentoring skills.

--

Excellent interpersonal, verbal and written

communications skills with ability to communicate at multiple levels and

details appropriate for the audience.

--

Working experience with modern agile

development methodologies and practices.

Required

Qualifications

--

Typically requires

--

Bachelor's degree and at least 15 years of

experience in information technology OR,

--

Master's degree and at least 12 years of

experience in information technology OR,

--

At least 17 years of experience in information

technology.

--

2 years lead experience.

Physical

Requirements

--

Normal office environment.

--

Work may extend beyond normal business hours

as business needs dictate

Preferred Qualifications:


  • 10 years of leadership experience in large scale technology architecture definition, and integration of new technologies and solutions.
  • 5 years of experience in developing application architecture road maps, reference architectures, and evangelizing adoption of architecture principles in the design and delivery of technology solutions.



    Required Qualifications:



    • Typically requires:
    • Bachelor's degree and at least 12 years of experience in information technology OR,
    • Master's degree and at least 10 years of experience in information technology OR,
    • At least 14 years of experience in information technology.
    • 2 years of lead experience.

      Physical Requirements:

      • Normal office environment.
      • Work may extend beyond normal business hours as business needs dictate.

        For more details about careers at COUNTRY Financial--, please visit us online at www.countryfinancial.com/careers.

        COUNTRY Financial does not generally sponsor individuals for employment-based visas for this position.

Keywords: COUNTRY Financial, Bloomington , CRM Solutions Architect, Other , Bloomington, Illinois

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