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Technical Writer - NetSuite - 21-06863

Company: Infinity Consulting Solutions
Location: Bloomington
Posted on: January 10, 2022

Job Description:

Job Description

Technical Writer needed for the launch of NetSuite implementation. The Technical Writer will join theteam on a temporary basis to help document all associated end user documentation, including user guides, SOP's, process diagrams, job aid, and quick referance guides.

Responsibilities
Create user documentation for NetSuite and other integrated ERP systems, including user guides, SOPs, process diagrams, job aids, quick reference guides, trainer documentation, trainee documentation
Modify user guides provided by our NetSuite implementation partner and make them more end user friendly.
Review and edit technical documentation supplied by our ERP implementation partner as needed
Work with internal users to obtain an in-depth understanding of the product and the documentation requirements
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
Create and maintain the information architecture
Work with internal teams to develop an understanding of the organizational needs; research, outline, write, and edit new and existing content
Translate technical ideas and processes into easy to understand documentation using established templates
Ensure documentation is in compliance with the client's standards and branding guidelines
Gather feedback and revise documentation as needed
Other duties and projects as requested by management
Qualifications/Skills:
BS/BA in related field required
Ability to deliver high quality documentation paying attention to detail
Excellent written skills in English
Strong working knowledge of Microsoft Office
Knowledge of audit type controls and the appropriate language to support them
Knowledge of technology, network infrastructure & interface requirements associated with software integrations a plus
Excellent interpersonal and observational skills in order to assess trainee's understanding and progress
Possess a positive attitude and a willingness to learn
Self-motivated and team oriented

Keywords: Infinity Consulting Solutions, Bloomington , Technical Writer - NetSuite - 21-06863, IT / Software / Systems , Bloomington, Illinois

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