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SAP Support Analyst

Company: BayOne Solutions
Location: Bloomington
Posted on: May 3, 2020

Job Description:

Responsibilities Design, improve and delivery support processes for ERP IT team to drive effective ERP systems support to the stakeholders Create, monitor and present ERP IT and business metrics to showcase incident, change, problem, service request support health Monitor support queues, ensuring right support tasks are assigned to the right teams for timely resolution. Follow up with team members as needed. Drive efficient prioritization of incidents, problems, changes, service request and other support tasks Required Skills Experience in Support Operations frameworks (e.g. ITIL), and hands on experience working in IT support organizations Experience with ERP systems, SAP S4 HANA strongly preferred 10+ yearsrsquo experience in delivering ERP IT support operations Ability to lead without direct reporting relationships Connect with Us If you think this post is all about you, ping me at niraj.jhabayonesolutions.com. I will be happy to answer your questions at 925-307-7188. About Us We are a business and technology services firm specializing in IT Consulting, Application Development, Systems Integration, Cloud Computing, Data Warehousing and Business Intelligence, and others.Our portfolio of clients includes Fortune 500 and startups. We believing in matching our Consultants talent and core values with that of our clients resulting in Happy customers.We provide equal opportunity to all qualified persons without regard to race, ethnicity, color, religion, gender, age, disability, genetic information, national origin, sexual orientation, gender identity, marital status, veteranmilitary status or any other basis protected by law.

Keywords: BayOne Solutions, Bloomington , SAP Support Analyst, IT / Software / Systems , Bloomington, Illinois

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