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Database Conversion Specialist - Diagnostic Cardiology

Company: General Electric
Location: Bloomington
Posted on: January 14, 2020

Job Description:

Role Summary:Drives overall client satisfaction based on consistent delivery of a total GE Healthcare solution.Responsible for providing the client with a single point of contact for all service operations.Develops a strategy to ensure client retention and growth through close interaction with thecommercial sales teams. Furthers GEHCs asset management objectives.Essential Responsibilities:1. Provide direction to our resources to meet/exceed contractual obligations with a primary focusin Imaging Services.

  • Work with the GEHC businesses and account management team to ensure clearcommunication throughout the enterprise.
  • Deliver value through creation of a client lifecycle strategy and annual operating rhythm thatincorporates maintenance, inventory management, asset utilization, and capital planning.
  • Drive partnership through developing director and executive level review reports and facilitatingmeetings that focus on GEs recommendations/solutions to improve hospital operations.
  • Function as the single point of contact for the hospital/system to drive timely resolution ofissues.
  • Visible to customer (e.g., walks halls of customer site), providing accessible and efficientresponse to concerns and problems.
  • Benchmark key metrics and direct the collection of data to demonstrate value.
  • Ensure timely contract renewals and warranty conversions.
  • Aid sales processes to drive growth.Qualifications/Requirements:1. Bachelors degree and Project/Program Management or Service Leadership experience.
  • Strong communication skills to synthesize complex issues and communicate clearly.
  • Flexible and able to succeed in ambiguous and rapidly changing environments.
  • Demonstrated ability to energize, develop, and build rapport and trust at all levels within anorganization.
  • Willing to travel 20%.
  • Legal authorization to work in the United States.
  • Able/willing to submit a background investigation (e.g., verification of past employment, criminalhistory, educational background).
  • Willing to take a drug test.
  • Willing to submit to a check of driving record. 1. Aware of and comply with the GEHC QualityManual, Quality Management System, Quality Management Policy, Quality Goals, and applicablelaws and regulations as they apply to this job type/position.
  • Complete all planned Quality and Compliance training within the defined deadlines.
  • Identify and report any and all customer quality or compliance and take immediate correctiveaction as required.Desired Characteristics:1. Strong analytical skills and business acumen (i.e., knowledge of healthcare service lines, profitand loss centers, balance sheets, capital/operational planning).
  • Strong problem solving skills and able to implement innovative solutions to customer problems.
  • Experience working in the Healthcare industry, including interaction with hospital administration(e.g., account management, relationship-building experience).
  • Experience in client-facing role such as consulting, project management, or processimprovement (e.g., Six Sigma, LEAN) while serving as an advocate for client needs.
  • GEHC Services experience (e.g., Clinical Services/Biomed, Radiology, Cardiology) andunderstand healthcare equipment.
  • Experience working in a highly-matrixed environment.
  • Able to influence and persuade others to achieve GEHC goals defined in client growth strategy.
  • Experience anticipating challenges or roadblocks and successfully mitigating those risks whileachieving desired outcomes for client and GEHC.
  • Experience maintaining flexible approach when faced with business or client course corrections(e.g., client cost-out initiatives, industry economic conditions, healthcare reform legislation).OtherAbout Us:GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GEs mission and deliver for our customers. www.ge.com GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.Additional Eligibility Qualifications:GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).Additional Locations:United States;Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, United States Minor Outlying Islands, Utah, Vermont, Virgin Islands, U.S., Virginia, Washington, West Virginia, Wisconsin, Wyoming;

Keywords: General Electric, Bloomington , Database Conversion Specialist - Diagnostic Cardiology, IT / Software / Systems , Bloomington, Illinois

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