Part-Time Customer Care Center Representative $17.25/hr
Company: State Farm Mutual Automobile Insurance Company
Location: Bloomington
Posted on: May 16, 2022
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Job Description:
Overviewhere you'll work:This is a hybrid position that requires
spending time working from home and in the office. After training,
associates will work approximately 80% at home and 20% in the
office. Compensation: Starting pay is $17.25/hrYou are also
eligible for:--- 10% shift differential available for specific
hours and weekends--- An annual bonus based on individual and
enterprise performance--- Salary increase of $0.50 per hour after
the first six months--- Annual merit increases Total Rewards
Benefits: --- We like to reward our employees for their hard work
and commitment. That is why we offer benefits you might not find
other places:--- Accrued Paid Time Off (PTO),plus:o 5 days of Life
Leave to take care of yourself and your familyo Paid Volunteer
Timeo Annual Celebration Day to celebrate what's important to youo
Parental leave for mothers and fathers--- Wellness?and mental
health programs--- 401(k) Savings Plan--- Medical, dental and
vision--- Health Reimbursement Account, Health Care Flexible
Spending Accounts, and life insurance --- Tuition
Reimbursement/Community College Tuition Program--- Discounts from
hundreds of retailers through our Perks at Work program---
Development and Mentor programs designed to help our employees grow
and achieve their specific career goals--- Employee Resource Groups
- State Farm's Good Neighbor Culture celebrates diversity and
promotes an inclusive environment where all employees feel
welcomed, valued, and respected. The State Farm Employee Resource
Group (ERG) program is a key element in our Enterprise D&I
Structure and Strategy. ResponsibilitiesThe Customer Care Center
(CCC) is committed to solving our customers' needs on first contact
through simple, high-quality, and personalized experiences. We
currently have the following types of shifts and openings:---
Part-time (average 24 hours per week)--- Shifts are
afternoon/evening/night and weekends*** Schedules require
availability on the weekends***Please Note:--- Start Date: June 20,
2022--- Mandatory Training is 14 weeks duration.Training: After
training, associates will work approximately 80% at home and 20% in
the office.ning! Training schedules will vary based on shift and
role. The training continues beyond day one as well.Training hours
will be:3:30pm - 9:30pm CSTOnboarding: 6/20 - 6/22Core: 6/23 -
8/261st two weeks of nesting: 8/29 - 9/2; 9/5 - 9/92nd two weeks of
nesting: 9/10, 9/13 - 9/16; 9/17, 9/20 - 9/23--- Post training
shifts range from 3:45 pm to 7:45 pm or 1:15 pm to 10:00 pm
(weekdays vary) and range from 8:00 am - 10:00 pm CST (weekend days
vary)New team members are eligible for promotional opportunities
within the Customer Care Center department after 6 months of
service and 12 months for other opportunities at State Farm.Come
join the Neighborhood and do some good! Visit State Farm Careers
for more information on our benefits , locations , and the hiring
process. QualificationsRetention Specialists include both licensed
and unlicensed responsibilities. If selected for a role that
requires licensing, you must obtain and maintain state licensing
which include successfully completing all applicable licensing
exam(s) and background checks required of various state(s), and
obtain continuing education requirements. Competitive candidates
must:
Keywords: State Farm Mutual Automobile Insurance Company, Bloomington , Part-Time Customer Care Center Representative $17.25/hr, Human Resources , Bloomington, Illinois
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