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Agency Recruiting and Development Support Specialist

Company: CC Services, Inc.
Location: Bloomington
Posted on: January 16, 2022

Job Description:

As an Agency Recruiting and Development Support Specialist ,
You will act as a primary point-of-contact for financial representatives, AOAs, and Managers during the on-boarding phase of training.
Be a customer service representative for all training designed, developed, and delivered within the AR&D department.
Create, monitor, and maintain detailed learning plans for financial representatives, managers, and AOAs.
Plan and support e-conferences for the field to educate, inform and gather feedback.
Collaborate with the training and design teams to test content, develop training structure within the learning platform, prepare and implement training for delivery to the field audience.
Coordinate and utilize administrative functions of the travel vendor for all travel-related arrangements pertaining to agency training events, for corporate employees and agency field force.
Reporting: Utilize Agency Admin databases to gather financial representatives' and agency production results for field reporting.
Use the analytics feature of our learning platform to provide progress reporting to the field and learning environment data to the division to identify needs and wins.
Gather data from training surveys to provide feedback to designers and trainers to enhance the learner experience.

This position offers a hybrid work schedule and is based out of our corporate offices in Bloomington, IL.
How does an Agency Recruiting and Development Support Team Business Analyst make an impact?
Acts as primary point-of-contact for financial representatives prior to attendance of new representative schools as well as other training sessions. Creates, monitors progress and maintains detailed learning plans for financial representatives.
Utilizes databases and SharePoint to gather financial representatives' and agency production results for field reporting. Determines eligible production from applicable reports, compiles data into spreadsheets, and generates and distributes reports to Home Office and field management.
Coordinates and utilizes the travel agency vendor for all travel-related arrangements pertaining to Agency Training events, for corporate employees and agency field force.

Job Requirements:
Do you have what we're looking for?
Strong organizational and prioritization skills.
Proficient in writing professional communications and communicating with various audiences.
Experience with leveraging O365 programs for day-to-day work, specifically, Outlook, Excel, Teams.
Intermediate technology proficiency.
Not required, but preferred: Administrative experience within a learning management system, primarily SABA.
Experience working with the Agency Force (representatives, leadership and support staff).

Typically requires a high school diploma or GED and at least 1 year of administrative, office business or related experience.
This position is part of a job family. Placement will be determined by skills and qualifications of the candidate.
Why work with us?
Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.
You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer in your community. Please click here to learn more about who we are and the many benefits we offer our employees.
COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.
Come join our team at COUNTRY today!
COUNTRY Financial does not generally sponsor individuals for employment-based visas for this position.

Keywords: CC Services, Inc., Bloomington , Agency Recruiting and Development Support Specialist, Human Resources , Bloomington, Illinois

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