Shift Leader

Company: W&M Restaurants Inc.
Location: Decatur
Posted on: February 16, 2026

Job Description:

Job Description Job Description At W&M Restaurants, we don’t just offer jobs — we create opportunities to thrive in a fun, inclusive, and community- driven environment. Whether you're starting your career or looking for a flexible role, we’re here to support your growth with competitive pay, hands-on training, and mentorship programs . Our vibrant workplace culture celebrates your achievements and values your individuality. Plus, we’re proud to give back — supporting local organizations, clubs, and sports teams, including over a decade of contributions to the Boys & Girls Club. Join a team that cares about your success and your community! $17.00 per hour - $19.00 per hour We Offer the following: .FREE EMPLOYEE MEALS - Stay fueled with delicious meals on us every shift! Fast-track your career with our commitment to promote from within — your growth is our priority! Learn and grow through hands-on training and inspiring mentorship programs. Be celebrated for your hard work in a culture that values and rewards your contributions. Enjoy competitive pay that reflects your dedication and performance. Choose your ideal schedule — day, night, part-time, or full-time — we’ve got you covered! Earn paid time off and recharge, with eligibility based on your location/state and role. Access health care coverage to support your well-being and peace of mind. Enjoy amazing perks like discounts on travel, entertainment, fitness, and more — because you deserve it! Free Uniform T-Shirts - Look great and feel comfortable with complimentary uniform tees — no extra cost to you! Premium Holiday Pay - Celebrate some of the holidays with extra earnings or time off — because your time is valuable, especially on special days. *Based on location/specific holidays and hours Shift Leader job responsibilities. Essential Tasks: • Deliver exceptional customer service in a fast paced, fun environment. • Demonstrate a thorough knowledge of menu items, recipes, prices and serving sizes. • Accurately handle cash/credit card transactions with attention to detail. • Support shift operations by issuing and reconciling cash drawers to cashiers at the start/end of their shifts. Notify ARGM/RGM of any discrepancies based on sales/receipts. • Prepare food and beverages consistently to meet brand quality standards. • Maintain uncompromising food safety and cleanliness standards per company, Department of Health, OSHA, and brand standards. • Conduct routine safety and food safety audits to ensure compliance with company, Department of Health, OSHA, and brand standards. • Assist ARGM/RGM with training new crew members. • Communicate shift-related issues or concerns to ARGM/RGM. • Assist in resolving any service or food issues with customers in a professional and respectful manner. • Assist ARGM/RGM with unloading deliveries, stocking supplies, and maintaining required inventory levels. • Perform additional duties as assigned to support restaurant operations. Job Requirements and Essential Functions: • Must be at least 18 years of age. • Accessibility to dependable and reliable transportation. • Excellent communication skills. • Dependable attendance and punctuality are a necessity. • Able to perform basic business math. • Able to complete required online training and certification modules. • Physical dexterity required (the ability to move up to 45 lbs. from one area to another). • Able to complete tasks that include stooping, pushing/pulling up to 20 lbs. • Able to tolerate standing, walking, bending, twisting, and stooping during 90% of shift time.

Keywords: W&M Restaurants Inc., Bloomington , Shift Leader, Hospitality & Tourism , Decatur, Illinois