Customer Service Representative
Company: Chestnut Health Systems
Posted on: November 20, 2023
Have strong customer service and business office skills? Want to
work for an agency that's all about helping others? Prefer to work
evening hours and some weekends? Our medical office in Bloomington,
IL needs you for this full-time position! Some evening hours will
Greet patients and visitors. Gather demographic, financial, and
insurance information in person or by telephone. Schedule
appointments. Check patients in and out for appointments. Ensure
that patients' electronic medical records are up-to-date and
include complete documentation and information. Verify current
payer eligibility. Receive and record payments. Operate standard
Promote the recovery model of treatment including trauma-informed
care, hope, respect, empowerment, health/wellness, and
High school diploma or equivalent. Strong customer service
background. Excellent telephone skills. Knowledge of insurance
policies and experience using an electronic health record with
scheduling software desired. General knowledge of standard office
procedures and use of office equipment. Good interpersonal and
organizational skills, attention to detail, and discretion in
handling confidential information. Demonstrated ability to
communicate clearly and professionally with a diverse population.
Ability to manage multiple tasks. Basic keyboarding skills.
Experience using MS products. Ability to commute among locations to
perform assigned duties. Valid driver's license, private auto
insurance. Must be insurable.
Are you intrigued by this job but don't meet every single
requirement? Research shows that women and people of color are less
likely to apply for jobs when that's the case. Chestnut is
committed to building a diverse, inclusive, and authentic
workplace. If you're excited about any of our posted positions but
your experience doesn't line up perfectly, please apply anyway! You
might be just the right candidate for another role. We'd love to
explore the possibilities with you!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes
applications from qualified individuals with recovery
Keywords: Chestnut Health Systems, Bloomington , Customer Service Representative, Hospitality & Tourism , Bloomington, Illinois
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