Community Health Navigator (CFHC)
Company: Chestnut Health Systems
Location: Bloomington
Posted on: April 17, 2024
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Job Description:
Overview
Chestnut Health Systems is seeking a full-time Community Health
Navigator for our Bloomington, IL facility.
A Community Health Navigator (CHN) is a trusted member of the
community and acts as a liaison to offer education specific to
digital applications and community resources available that may
improve a client's wellness journey. The CHN is responsible for
promoting healthy behaviors, building relationships between the
community and health/social services, and increasing access to
resources aimed to improve quality of care and outcomes. The CHN
will conduct virtual visits to assess the client's well-being and
will address social determinants that may hinder their ability for
self-care; in-person visits may occur depending on the client's
need. In addition, the CHN is expected to be competent and capable
of coordinating community outreach, access to providers through the
use of digital instruments to facilitate remote physical exams and
remote technology operations in order to provide direct health
services and linkage despite barriers such as transportation,
internet access, etc.
Chestnut Health Systems is a leading provider of behavioral and
primary health care services. Over four decades, Chestnut has grown
to over 700 committed, compassionate employees providing substance
use, mental health, and primary care treatment to patients in
Central and Southern Illinois. We provide fully integrated care for
all our patients by combining behavioral health care services with
our community-based primary care health centers. Chestnut also
conducts research and training throughout the U.S.A.
**Please note to be considered for a position you must attach a
resume, complete the application, and answer all screening
questions.
Responsibilities
Function as a reliable intermediary between clients,
community-based organizations, and healthcare providers to reduce
socio-economic and cultural barriers between clients and
institutions.
Establish collaborative relationship with clients using a variety
of mediums (in-person, telephone, video call, text, IM in order to
assists clients in accessing OSF digital health - related services,
targeted kits/supplies, and understanding care guidelines and
instructions), as well as helping them navigate the healthcare
system while recognizing the model of care the client needs.
Utilize Telehealth and networking systems to connect clients to
providers (PCP, specialist, etc.) in real time during off-site
visits and troubleshoot systems/equipment in the field; if the
client does not have a PCP, work to establish the client with a
provider.
Maintain all required records, documents, reports, and files as
required while strictly adhering to policies and procedures in
place.
Participate in outreach events and maintain awareness of resources
in the community in order to address client questions about
them.
Participate in committees , workgroups , and meetings to assist in
the development of Center and community programs .
Support interventions consistent with the following treatment
philosophies: patient centered, trauma informed, recovery oriented
and strength based.
Promote Chestnut's culture of customer service excellence through
the adherence to Chestnut's behavioral standards for customer
service.
Maintain and protect confidentiality and security of all
organizational information gained in the course of performing job
responsibilities including, but not limited to, financial and
client information.
Satisfy all performance metrics including those related to
productivity and service delivery.
Perform other duties as assigned, required, or specifically
negotiated with supervisor.
Qualifications
Must have a high school diplomaor equivalent.
Must have demonstrated experience assisting others in navigating
the health care system or advocacy work for at least 2 years or
have a Bachelor's degree.
Must successfully complete training and obtain Community Health
Worker certification within six (6) months from date of hire.
Requires basic computer skills and experience to include MS Word &
Excel, email, and an electronic medical record (EMR).
Valid driver's license, private automobile insurance ability to be
insurable, preferred.
Satisfactory completion of Chestnut's background checking
process.
SKILLS, KNOWLEDGE, AND EXPERIENCE REQUIRED:
Community Health Navigator I must be a trusted member of the
community capable of acting as a liaison to Medicaid population and
health institutions, capable of developing public health seminars,
and navigating digital systems to reduce client barriers to access
health care.
Are you intrigued by this job but don't meet every single
requirement? Chestnut is committed to building a diverse and
inclusive workplace. If you're excited about any of our posted
positions but your experience doesn't line up perfectly, please
apply anyway! We'd love to explore the possibilities with you.
Chestnut Health Systems is a leader in the effort to achieve health
equity, providing high-quality health and human services in
underserved communities. We deliver trauma-informed, fully
integrated care by combining behavioral health with community-based
primary health care. Chestnut's research division is nationally
recognized for its contribution to evidence-based practices. Our
empathic and innovative employees live our mission of making a
difference.
Chestnut offers a new salary structure and robust benefits!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes
applications from qualified individuals with recovery
experience.
Keywords: Chestnut Health Systems, Bloomington , Community Health Navigator (CFHC), Healthcare , Bloomington, Illinois
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