Medical Office Assistant ? Front Desk / Full-Time / Days
Company: Chestnut Health Systems
Posted on: February 22, 2021
Overview Chestnut Family Health Center, a division of Chestnut
Health Systems, is seeking a full-time Medical Office Assistant ?
Front Desk for our Bloomington, IL facility. Chestnut Family Health
Center is Primary Care physician?s office. Chestnut Health Systems
is a leading provider of behavioral and primary health care
services. Over four decades, Chestnut has grown to over 700
committed, compassionate employees providing substance use, mental
health and primary care treatment to patients in Central and
Southern Illinois. We provide fully integrated care for all of our
patients by combining behavioral health care services with our
community-based primary care health centers. Chestnut also conducts
research and training throughout the U.S.A. **Please note to be
considered for a position you must attach a resume, complete the
application, and answer all screening questions. Responsibilities
Greet, welcome, and direct all persons entering the building by
promoting Chestnut?s culture of Customer Service. Answer, screen
and transfer phone calls. Conduct patient interviews for the
purpose of completing demographics, scheduling initial appointment,
financial and other information needed for billing. Appropriately
evaluate and prioritize scheduling of appointment based on patient
medical needs. Obtain patient insurance information Check patients
in and out for appointments Monitor patient waiting rooms Receive,
sort, and distribute all incoming mail Assist families with
Medicaid applications and address other questions that relate to
financial arrangements. Scan documentation into the electronic
medical record for the financial record Provide back up of Medical
Records duties. Be knowledgeable of and sensitive to individual?s
cultural beliefs and values. Participate in team meetings, staff
meetings, QI meetings, staff development/in-service programs, etc.,
as needed and be able to apply knowledge gained. Maintain CPR and
CAC and CPI and/or CMA and/or CNA and/or CMOA certification(s).
Promote Chestnut?s culture of customer service excellence through
the adherence to Chestnut?s behavioral standards for customer
service. Qualifications Must have a high school diploma or
equivalent. Successful completion of a Medical Assistant training
program or Certified Nursing Assistant training program required.
Must have a current Certified Medical Assistant (CMA)
certification, Certified Medical Office Administrative Assistant
(CMOA) or Certified Nursing Assistant (CNA) certification. Must
complete Certified Application Counselor (CAC) training and
successfully obtain certification within six (6) months of hire.
Intermediate computer skills and experience using MS Word, MS
Excel, Outlook, Adobe Acrobat and an electronic medical record
(EMR) required. Strong keyboarding skills to include data entry
into a variety of databases. Extensive knowledge of common medical
and medical office procedures and use of office equipment required
(i.e., filing, ability to operate copier, fax and scanning
equipment). Excellent organizational and interpersonal skills
required. Must have the ability to communicate effectively verbally
and in writing and to establish and maintain effective working
relationships with patients, referral sources, staff, vendors and
the public. Visibility of work requires attention to detail and
discretion with HIPAA and other confidential information. Must be
able to work independently and manage several tasks at one time.
Satisfactory Completion of Chestnut?s background checking process.
This full-time position includes an excellent compensation and
benefits package including health, dental, vision, life, and
disability insurance, a retirement savings plan, generous paid time
off benefits, and more. ***For additional information and inquiries
text "Chestnut" to 97211 Chestnut welcomes applications from
qualified individuals with recovery experience. EOE ?
Keywords: Chestnut Health Systems, Bloomington , Medical Office Assistant ? Front Desk / Full-Time / Days, Healthcare , Bloomington, Illinois
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