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Technology Manager - Collaboration, Conferencing, & Telephony

Company: CC Services, Inc.
Location: Bloomington
Posted on: January 15, 2022

Job Description:

Join COUNTRY Financial as the Manager of our Collaboration and Telephony Systems and Services! Combining excellent leadership and technical expertise, you'll lead projects that involve new technologies or that integrate multiple technologies and business critical systems. -- -In this leadership role, you will have an opportunity to develop, maintain, and executes all aspects of the collaboration, conferencing, and telephony functions for COUNTRY Financial. This role works closely with executive management to provide direction, implementation, and Tier III support for Technology solutions that enhance mission-critical business operations.Learn more about working in Technology at COUNTRY here!How does a Technology Manager - Collaboration, Conferencing, & Telephony-- -make an impact?-- -Provides leadership by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Sustains information systems results by defining, delivering, and supporting information systems; auditing application of systems. Assesses information systems results by auditing application of systems.-- -Enhances information systems results by identifying information systems technology opportunities and developing application strategies. Safeguards assets by planning and implementing disaster recovery and back-up procedures and information security and control structures. Accomplishes financial objectives by determining service level required; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.Fosters the highest level of commitment among our people through transparent communication about business challenges, successes, and results.Creates an environment which encourages people to think, behave, act and control work, and make decisions autonomously to attain clear goals.Takes personal responsibility for making tough decisions, meeting commitments, and ensuring expected results are achieved.Job Requirements:Do you have what we're looking for? -- -Experience with Microsoft 365 Enterprise Environments.Experience with various Enterprise Telephony and Call Center Systems.Experience with cloud based deployments.In-depth knowledge of Collaboration, Conferencing, and Telephony integration.Typically requires bachelor's degree and 8 years of information technology or related experience-- -(or equivalent, such as 10-- -years of experience or master's degree and 6 years of-- -experience) and 2 years of management experience.Why work with us?Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our businessYou'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer in your community. Please click here to learn more about who we are and the many benefits we offer our employees. -- --- -COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.Come join our team at COUNTRY today!-- -COUNTRY Financial does not generally sponsor individuals for employment-based visas for this position.#LI-AH1

Keywords: CC Services, Inc., Bloomington , Technology Manager - Collaboration, Conferencing, & Telephony, Executive , Bloomington, Illinois

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