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Assistant Quality Manager

Company: Cameron Craig Group
Location: Streator
Posted on: November 22, 2021

Job Description:

This position is responsible for assisting the Quality Manager in improving all internal and external plant assurance of quality systems. Responsible for assisting in the development of the plants quality plan to help create and maintain a customer-focused organization. This position provides basic understanding and functionality of the plants quality assurance area.

PRINCIPAL ACCOUNTABILITIES _(All other duties as assigned)_ * Assists plant team in setting and maintaining quality objectives and assures plant quality objectives are being met. With direction from the Quality Assurance Manager identifies appropriate tasks and schedules required training to accomplish goals and continuous improvement in the process. * Assist in organizing and understanding customer satisfaction based upon product and service performance. * Works directly with all departments in quality issues and in preventative and corrective actions. * Facilitates problems solving activity through TQM, team building and quality systems tools and methods. Works with the line and process supervisors in identifying negative quality trends and repetitive defects. Assists in the problem solving process. * Participates as a customer liaison, ensures consistency of 5 UPS, makes customer visits as appropriate and assist in implementing customer quality management systems. * Assist QA Manager in investigating customer complaints. Works with appropriate management to resolve issues. Assists process managers in preparing customer complaint responses and maintains data base on all customer complaints. * Is learning and applying technical expertise in problem identification in the following areas: * Glass properties/bottles design/attributes * Line/handling requirements * Carton specifications/makeup/requirements * Customer processing * Fracture analysis * Works with plant management team to develop standard operating procedures. * Works directly with all departments in quality issues and in preventative and corrective actions.

Keywords: Cameron Craig Group, Bloomington , Assistant Quality Manager, Executive , Streator, Illinois

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