IT Help Desk Engineer
Posted on: January 12, 2022
Middleground is a rapidly growing IT Managed Service Provider
located in Westchester (20 minutes to the Loop and most suburbs) is
seeking a Computer/IT Support Help Desk Engineer to join our team.
We're looking for someone who excels at coming up with creative
solutions to technical issues. If you have strong problem-solving
skills and a passion for making effective change within an
organization, this may be the position for you! You will make an
impact for our clients! You will learn a LOT here!
The duties of the Help Desk Technician position include, but are
not limited to the following:
Provide remote technical support to our clients.
Active problem solver.
Understanding of IT support ticketing systems
Deploy computers and peripherals (computers, monitors, printers,
Install software packages on PC's and Laptops
Troubleshoot software applications
Manage document library and inventory of asset
2-3 years Experience with Microsoft Windows 10
2-3 years Experience with Microsoft Office 2016/2019 (Specifically
MS Outlook, Word & Excel)
2-3 years Experience with setting up, configuring & troubleshooting
PC & Laptop Hardware
Knowledge of basic Microsoft Windows Server 2012/2019
Knowledge of basic Networking
Knowledge of Office365
Troubleshooting experience with Printers/Scanners
Reliable, enthusiastic individual with great phone etiquette
Professional appearance and behavior, including punctuality
Excellent written and oral communication skills
This will be a W2 full time salary position with 4 days in our
office and 1 day work from home.
Middleground Technologies provides equal employment opportunities
to all employees and applicants for employment without regard to
race, color, ancestry, national origin, sex/gender (including
pregnancy, childbirth, breastfeeding, or related conditions), sex
stereotype, gender identity/gender expression/transgender
(including whether or not you are transitioning or have
transitioned), and sexual orientation, marital status, religion
(including dress and grooming practices), age (40 and above),
physical or mental disability, medical condition, results of
genetic information/characteristics, or military or veteran status.
Any other basis protected by federal, state, or local law or
ordinance or regulation. Equal employment opportunity applies to
all terms and conditions of employment, including hiring,
placement, promotion, termination, layoff, recall, transfer, leave
of absence, compensation, and training.
Job Type: Full-time
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Keywords: Middleground, Bloomington , IT Help Desk Engineer, Engineering , Bloomington, Illinois
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