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Medical Office Assistant; Full-Time; Days

Company: Chestnut Health Systems
Location: Bloomington
Posted on: July 13, 2019

Job Description:


Join us at Chestnut Family Health Center, a division of Chestnut Health Systems. We are a private, not-for-profit charitable organization offering comprehensive scope of integrated health care that is focused on delivery of patient centered, whole person care including primary care and behavioral care.Due to our extended growth, we are seeking a full-time Medical Office Assistant to join our team in Bloomington, IL. In this position you will play a key role providing support for medical staff, scheduling patient appointments, verifying insurance benefits, and assisting patients in enrolling in health benefit plans. Bring your enthusiasm and compassion to help others and we will provide you with a nurturing caring environment in which to work. Contact us today; we definitely want to hear from you! No weekends or evenings required! For more information about Chestnut Family Health Center please visit:

**Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions.


Audit patient demographic data and take appropriate action to obtain missing data.
Assist families with Medicaid applications and address other questions that relate to financial arrangements. Perform a Medi look up to check if patient has Medicaid and enter if appropriate in electronic medical record.
Conduct on-site eligibility and enrollment assistance activities when appropriate.
Conduct patient interviews in person (or by phone in advance if possible for scheduled patients) for the purposes of completing demographic, scheduling initial appointment, financial and other information needed for billing. Enter all information obtained into electronic medical record in a timely and accurate manner.
Appropriately evaluate and prioritize scheduling of appointment based on patient needs, and if appropriate forward to nurse for further review.
Evaluate all fund sources available and eligible, determine fund source priority and enter all appropriate information into electronic medical record timely and accurately. Follow up with patient to complete any missing information that is required to complete the intake and update electronic medical record as necessary.
Thoroughly explain, complete, and obtain all required signatures from patients (or responsible parties) pertaining to the Consent to Treat and Payment Responsibility forms.
Complete required paperwork on each patient in accordance with program and agency policies and procedures.
Scan documentation into the electronic medical record for the financial record including but not limited to signed payment authorization (original); copy of the insurance card (both sides); and the completed financial assistance application.
Process and complete internal and external requests for health records.
Be knowledgeable of and sensitive to individual's cultural beliefs and values.
As needed, fill in for and back up to CFHC Medical Assistants. This includes rooming patients, performing phlebotomy services, and performing point of care testing.
Participate in team meetings, staff meetings, QI meetings, etc., as needed and be able to apply knowledge gained.
Participate in staff development/in-service programs and be able to apply knowledge gained.
Maintain CPR and CPI and/or CMA and/or CNA and/or CMOA certification(s).
Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service.
Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information.


Must have a high school diploma or equivalent.
Successful completion of a Medical Assistant training program or Certified Nursing Assistant training program required.
Must have a current Certified Medical Assistant (CMA) certification, Certified Medical Office Administrative Assistant (CMOA) or Certified Nursing Assistant (CNA) certification.
Must complete Certified Application Counselor (CAC) training and successfully obtain certification within six (6) months of hire.
Intermediate computer skills and experience using MS Word, MS Excel, Outlook, Adobe Acrobat and an electronic medical record (EMR) required.
Strong keyboarding skills to include data entry into a variety of databases.
Extensive knowledge of common medical and medical office procedures and use of office equipment required (i.e., filing, ability to operate copier, fax and scanning equipment).
Excellent organizational and interpersonal skills required.
Must have the ability to communicate effectively verbally and in writing and to establish and maintain effective working relationships with patients, referral sources, staff, vendors and the public.
Visibility of work requires attention to detail and discretion with HIPAA and other confidential information.
Must be able to work independently and manage several tasks at one time.
Solid understanding of comprehensive health services; willing to adhere to organization and stated program policies and procedures and documentation protocols.
Self-directed and able to provide services outlined in duties and responsibilities.
Satisfactory completion of Chestnut's background checking process.

This full-time position includes an excellent compensation and benefits package including health, dental, vision, life, and disability insurance, a retirement savings plan with company match, generous paid time off benefits, and more.

For immediate consideration, please see us at

***For additional information and inquiries text "Chestnut" to 97211

Chestnut welcomes applications from qualified individuals with recovery experience.

EOE - Minorities/Females/Vets/Disabled

Keywords: Chestnut Health Systems, Bloomington , Medical Office Assistant; Full-Time; Days, Administration, Clerical , Bloomington, Illinois

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