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Front Desk Receptionist- IL

Company: Learn It Systems
Location: Bloomington
Posted on: January 15, 2020

Job Description:

Company DescriptionTotal Spectrum provides high quality in-home and center-based applied behavior analysis (ABA) services to children with Autism Spectrum DisorderJob DescriptionTotal Spectrum is hiring for a Front Desk Receptionist for our clinic in Bloomington. The Clinic Front Desk Receptionist is responsible to assist in management for all daily office operations with a focus on customer service, organization development and information management. Hours for this position will be Monday-Friday 7:30 a.m. - 4:00 p.m.

  • Answers all incoming calls
  • Collect incoming mail
  • Grant front door access, greet and direct all clients, trainees, employees and trusted business associates
  • Conduct tours of the clinic for new clients (with BCBA approval) and new employees
  • Complete tasks assigned by other office managers and clinical managers
  • Direct daily scheduling questions/issues from clients/parents/therapists in person to the designated CSC and provide a timeline for when an answer/solution will be provided
  • Address short term/same day cancellations and notify affected employees, clients, and designated CSC immediately
  • Coordinate room schedules after hours clinic coverage
  • Maintain office supply list, order new/replacement office supplies and put away deliveries upon receipt
  • Notify the Clinic Manager and Director of Operations of any facility issues (electric, plumbing, internet, etc.)
  • Ensure clinic common areas appear clean, organized and tidy
  • Route new client referrals to the assigned Intake Coordinator
  • Ensure that all responsibilities of this position are fulfilled in a timely and accurate manner per the Clinic Managers direction
  • Ensure all common areas of the clinic remain clean and stocked with necessary supplies
  • Represent the Company in a professional and courteous manner in all interactions with employees, clients and guardians
  • Report any misconduct, suspicious or unethical activities to the Compliance Officer
  • Ensure ongoing compliance with all laws and regulations; ensure that the department meets or exceeds accreditation standards; and implement best practices in all departmental activities
  • Participate in the Companys Performance Management program as requested by the Clinic Manager
  • Participate in Company committees when requested
  • Perform other duties as assigned by Clinic Manager
  • Organizational skills sufficient to maintain consistently accurate records
  • Bachelors degree preferred
  • Two years of experience in healthcare
  • Computer skills that include word processing, and efficient use of the internet and e-mailID: 2020-9351

Keywords: Learn It Systems, Bloomington , Front Desk Receptionist- IL, Administration, Clerical , Bloomington, Illinois

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