Collections Representative

Company: Afni, Inc.
Location: Bloomington
Posted on: January 10, 2022

Job Description:

DescriptionBase pay of $16 an hour based on relevant experience. With additional bonuses/incentives our top collectors make up to $20 per hour.Working at our location, 1310 Martin Luther King Jr Dr, Bloomington, IL 61701, is a requirement for this opportunity.Afni is hiring experienced and professional Account Recovery Specialists to join our high-performing receivables management contact center team in Bloomington, Illinois. Remote work may be available for experienced specialists.No experience? No problem. If you're committed to learning the craft, we'll deliver the training and development to make you successful.Join our team and fuel your passion for work and life.As an Account Recovery Specialist, you will:Do meaningful work that makes a difference to people.Connect with customers through multiple contact channels of our communication platform.Negotiate payment arrangements and deliver solutions to help customers resolve their delinquent accounts.Demonstrate strong communication skills. Listen to understand, respond with empathy, treat customers with respect, respond professionally and efficiently in a fast-paced environment.Engage with our company's culture and activities. The more you invest in your career, the more it gives back to you.Manage your performance with the help of a management team who will invest in you.When you join Afni, we will:Instantly make you part of our global family of diverse people focused on making really good customer experiences happen.Invest in you from day one with award-winning training and ongoing professional development and support.Give you ways to earn big each month through bonus and incentives.Guide you on your path to success and career advancement, offering tuition reimbursement and providing the tools and opportunities to earn more responsibilities and promotions.Offer you the benefits you'd expect, plus some surprise perks you'll love.Give you paid holidays and time off after 90-days of service.Celebrate team and individual wins big and small.Offer flexible schedules to help you balance work and home, including earning the opportunity to work remotely.RequirementsBring it. You're qualified if you:Have a naturally positive attitude and excellent communication skills.Love to compete and strive to always get better.Have a genuine interest in people and a desire to help.Have worked at a collection agency or telemarketing environment, or have relevant customer service experience. More than a year experience preferred (starting pay will align with relevant experience).Are ready to be part of a team and contribute to Afni's success.At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Keywords: Afni, Inc., Bloomington , Collections Representative, Accounting, Auditing , Bloomington, Illinois